Choosing a Web Conferencing Tool

Blackboard Collaborate

We strongly recommend Blackboard Collaborate for conducting synchronous online or hybrid classes. The tool requires the least amount of setup to use. Typically, you can add it to your existing courses in less than a minute and it's ready to be used by the students and faculty in that course. It's intuitive and easily lets you take advantage of features like breakout rooms, polling, screen-sharing, whiteboard, and others. You can also easily invite a guest who is not enrolled to participate, such as a guest speaker. Sessions can be recorded and made available to students and an attendance report can be downloaded, including any polling results gathered during the session. CIT has been offering virtual training sessions for Collaborate every Monday and Wednesday or by appointment.

MS Teams

Teams can be used for classes, though for classes it requires more set up and training than Collaborate. We recommend Teams for Office Hours and virtual communication outside of class between colleagues, staff, and students. Every Eastern account holder has access and can look up contacts in the directory, quickly initiate a call either over chat, audio, or video, and invite others to that call if needed. Additionally, Teams can be combined with MS Bookings to create a more structured method of booking student appointments during office hours. CIT offers virtual training sessions for Teams and Bookings by appointment.



Article ID: 621
Last updated: 29 Aug, 2025
Revision: 4
ITS -> Center for Instructional Technology (CIT) -> Choosing a Web Conferencing Tool
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