Instructions to access your Quarantine Folder

To verify emails that have gone to quarantine, go to your Quarantine page via the following link:

Once there, you will see a list of emails that can be sorted and filtered. For specific how-to instructions, please refer to the following links:

Note: Messages live in quarantine for two weeks before they're permanently deleted. Messages that have expired from quarantine are unrecoverable.

If you want training in accessing/managing your quarantine emails, please email or book a session that best suits your schedule using the CIT training booking site link below. 

Article ID: 679
Last updated: 23 Sep, 2022
Revision: 1
ITS -> Instructions to access your Quarantine Folder