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    <title>Knowledgebase RSS (ITS)</title>
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    <link>https://easternct.makekb.com/4/</link>
    
    
    
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        <title>Blackboard Ultra&#039;s Self-Paced Online Training Course</title>
        <link>https://easternct.makekb.com/entry/737/</link>
        <description>To register for the self-paced Blackboard Teaching Essentials course (which takes approximately 4-6 hours to complete), please follow the instructions below:    Link to register      NOTE: Hyperlink opens in a new tab. If it doesn&#039;t work,...</description>
		<category>ITS/Blackboard/Faculty</category>
		<pubDate>Thu, 16 Apr 2026 15:29:30 -0400</pubDate>
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        <title>General Help Desk and Desktop Support Services Information</title>
        <link>https://easternct.makekb.com/entry/191/</link>
        <description>General Help Desk and Desktop Support Services Information   The goal of the Help Desk is to provide faculty and staff with timely, effective support for desktop computer hardware and software. We offer assistance with office PCs, monitors,...</description>
		<category>ITS/Help Desk</category>
		<pubDate>Tue, 07 Apr 2026 10:47:17 -0400</pubDate>
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    <item>
        <title>Register For Classes (eWeb)</title>
        <link>https://easternct.makekb.com/entry/728/</link>
        <description>Register for Classes   Beginning October 2025, eWeb (Self-Service) has been updated to have a modernized look and feel. Instead of tabs and nested menus, the eWeb landing page is now a dashboard composed of movable cards. Each card leads users to a...</description>
		<category>ITS/E-Web Online Services</category>
		<pubDate>Tue, 31 Mar 2026 11:03:50 -0400</pubDate>
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    <item>
        <title>Uninstalling and Reinstalling Adobe Acrobat</title>
        <link>https://easternct.makekb.com/entry/736/</link>
        <description>In your Windows search bar, type “CONTROL PANEL” and hit Enter            Select “PROGRAMS”          Select “PROGRAMS AND FEATURES”           Select “ADOBE ACROBAT” in the list, click Uninstall. (NOTE: You must have all O365 applications closed...</description>
		<category>ITS/Adobe Creative Cloud</category>
		<pubDate>Mon, 23 Mar 2026 09:31:31 -0400</pubDate>
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    <item>
        <title>Module 7: Accessibility - How can I help my students who use assistive technology?</title>
        <link>https://easternct.makekb.com/entry/605/</link>
        <description>Accessibility: How can I help my students who use assistive technology?      You can significantly improve accessibility in your course by following three relatively simple practices as you design course materials and by keeping accessibility in...</description>
		<category>ITS/Online Pedagogy</category>
		<pubDate>Tue, 10 Feb 2026 14:20:43 -0500</pubDate>
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    <item>
        <title>Using eWeb - Students</title>
        <link>https://easternct.makekb.com/entry/727/</link>
        <description>Using eWeb – Students   Beginning October 2025, eWeb (Self-Service) has been updated to have a modernized look and feel. Instead of tabs and nested menus, the eWeb landing page is now a dashboard composed of movable cards. Each card leads users to...</description>
		<category>ITS/E-Web Online Services</category>
		<pubDate>Thu, 22 Jan 2026 14:04:19 -0500</pubDate>
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    <item>
        <title>Submit Midterm and Final Grades (eWeb)</title>
        <link>https://easternct.makekb.com/entry/733/</link>
        <description>Submit Midterm and Final Grades (eWeb)  Beginning October 2025, eWeb (Self-Service) has been updated. The following guide details how to submit midterm and final grades in eWeb.   For more guides, see Article 730: Using eWeb – Faculty.   To submit...</description>
		<category>ITS/E-Web Online Services</category>
		<pubDate>Thu, 18 Dec 2025 10:49:10 -0500</pubDate>
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    <item>
        <title>Requesting Software Purchases and Installations on Campus - Offices, Computer Labs, and Classrooms</title>
        <link>https://easternct.makekb.com/entry/221/</link>
        <description>Note: The process below is for faculty and staff to request software purchases for Eastern-owned devices. Faculty and staff who wish to obtain software for their personal devices should refer to Article 235: Purchasing Hardware and Software (Home...</description>
		<category>ITS/Software and Hardware</category>
		<pubDate>Wed, 19 Nov 2025 10:10:29 -0500</pubDate>
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    <item>
        <title>Course Evaluations</title>
        <link>https://easternct.makekb.com/entry/12/</link>
        <description>When students have course evaluations available to complete, they will receive an email notification from Course Evaluations (courseeval@easternct.edu) with links to access the evaluations. Faculty will receive notifications when their students have...</description>
		<category>ITS/E-Web Online Services</category>
		<pubDate>Fri, 14 Nov 2025 09:29:54 -0500</pubDate>
    </item>
    
    <item>
        <title>Mobile Scanning Application - Adobe Scan</title>
        <link>https://easternct.makekb.com/entry/586/</link>
        <description>Mobile scanning applications provide a convenient way to capture information from documents, whiteboards, business cards, receipts, menus, signs, handwritten memos, or any other text-based material you want to import without manually typing it out....</description>
		<category>ITS/MS Office/O365</category>
		<pubDate>Thu, 06 Nov 2025 10:03:51 -0500</pubDate>
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