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    <item>
        <title>Naming Convention for OneDrive and SharePoint</title>
        <link>https://easternct.makekb.com/entry/739/</link>
        <description>An effective SharePoint naming convention prevents sync errors, broken URLs, and helps users find documents. Stick to alphanumeric characters, use hyphens and/or underscores as separators, and keep names concise while relying on Microsoft 365...</description>
		<category>ITS/MS Office/O365</category>
		<pubDate>Wed, 17 Jun 2026 15:45:10 -0400</pubDate>
    </item>
    
    <item>
        <title>Mapping a Network Drive</title>
        <link>https://easternct.makekb.com/entry/644/</link>
        <description>Open &quot;File Explorer&quot; from the taskbar or the Start menu, or press the Windows logo key + E.  Select &quot;This PC&quot; from the left pane. Then, on the computer tab, select Map network drive as shown below.       In the drive list as shown in the graphic...</description>
		<category>ITS/Network Services</category>
		<pubDate>Thu, 11 Jun 2026 11:17:13 -0400</pubDate>
    </item>
    
    <item>
        <title>Adding Printers on Campus to Windows devices</title>
        <link>https://easternct.makekb.com/entry/482/</link>
        <description>IMPORTANT: These instructions are intended for use only on Windows devices.   **If you are using a laptop, you must be plugged into the wired network via ethernet or docking station.**   1. Open File Explorer    2. In File Explorer, enter the...</description>
		<category>ITS/Network Services</category>
		<pubDate>Thu, 11 Jun 2026 11:05:40 -0400</pubDate>
    </item>
    
    <item>
        <title>Sharing OneDrive Files and Folders</title>
        <link>https://easternct.makekb.com/entry/509/</link>
        <description>**Note: Sharing with external users has recently changed. Please see the information below regarding the future of sharing OneDrive and SharePoint files with external users.**  Sharing OneDrive files and folders with Eastern account holders:       ...</description>
		<category>ITS/MS Office/O365</category>
		<pubDate>Fri, 05 Jun 2026 14:00:17 -0400</pubDate>
    </item>
    
    <item>
        <title>How Do I Change My Password?</title>
        <link>https://easternct.makekb.com/entry/33/</link>
        <description>Members of the ECSU community have a variety of accounts and passwords depending on their individual role. These accounts and the procedures related to them differ according to whether you are a student or faculty/staff member. Please refer to the...</description>
		<category>ITS/Accounts (Passwords)</category>
		<pubDate>Tue, 02 Jun 2026 15:14:24 -0400</pubDate>
    </item>
    
    <item>
        <title>Password Management</title>
        <link>https://easternct.makekb.com/entry/485/</link>
        <description>To change a password that you remember, follow the steps below:   NOTE: If you&#039;ve forgotten your password, you will need to contact the DTS Help Desk at (860) 465-4346 and select Option 1 (during operational hours) or Option 2. You will need to have...</description>
		<category>ITS/Accounts (Passwords)/Technology Accounts (Email, Computer, Blackboard)</category>
		<pubDate>Tue, 02 Jun 2026 15:03:49 -0400</pubDate>
    </item>
    
    <item>
        <title>Student Technology Accounts (Email, Computer Lab, Blackboard)</title>
        <link>https://easternct.makekb.com/entry/20/</link>
        <description>IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use  ...</description>
		<category>ITS/Email</category>
		<pubDate>Tue, 02 Jun 2026 14:52:08 -0400</pubDate>
    </item>
    
    <item>
        <title>Connecting to Eastern&#039;s WiFi Network</title>
        <link>https://easternct.makekb.com/entry/738/</link>
        <description>Below are the steps on how to connect to Eastern&#039;s Wi-Fi networks.    How to log into the “WarriorNet” Wi-Fi Network using your ECSU-provided account credentials for the options below. The &quot;WarriorNet&quot; network is used for student and staff personal...</description>
		<category>ITS/Help Desk/Residence Hall Services</category>
		<pubDate>Thu, 21 May 2026 15:08:32 -0400</pubDate>
    </item>
    
    <item>
        <title>InspiroScan - Scanning Test and Survey Forms (bubble sheets) in LIB 430</title>
        <link>https://easternct.makekb.com/entry/685/</link>
        <description>InspiroScan - Scanning Test and Survey Forms   These are instructions to scan InspiroScan answer forms (bubble sheets).   The scan station is located in J. Eugene Smith Library on the 4th floor (LIB 430). The copier room is outside the Center for...</description>
		<category>ITS/Survey Tools</category>
		<pubDate>Thu, 23 Apr 2026 13:38:14 -0400</pubDate>
    </item>
    
    <item>
        <title>Blackboard Ultra&#039;s Self-Paced Online Training Course</title>
        <link>https://easternct.makekb.com/entry/737/</link>
        <description>To register for the self-paced Blackboard Teaching Essentials course (which takes approximately 4-6 hours to complete), please follow the instructions below:    Blackboard Training Course - Registration Link      NOTE: Hyperlink opens in a new tab....</description>
		<category>ITS/Blackboard/Faculty</category>
		<pubDate>Mon, 20 Apr 2026 15:23:16 -0400</pubDate>
    </item>
    
    <item>
        <title>General Help Desk and Desktop Support Services Information</title>
        <link>https://easternct.makekb.com/entry/191/</link>
        <description>General Help Desk and Desktop Support Services Information   The goal of the Help Desk is to provide faculty and staff with timely, effective support for desktop computer hardware and software. We offer assistance with office PCs, monitors,...</description>
		<category>ITS/Help Desk</category>
		<pubDate>Tue, 07 Apr 2026 10:47:17 -0400</pubDate>
    </item>
    
    <item>
        <title>Register For Classes (eWeb)</title>
        <link>https://easternct.makekb.com/entry/728/</link>
        <description>Register for Classes   Beginning October 2025, eWeb (Self-Service) has been updated to have a modernized look and feel. Instead of tabs and nested menus, the eWeb landing page is now a dashboard composed of movable cards. Each card leads users to a...</description>
		<category>ITS/E-Web Online Services</category>
		<pubDate>Tue, 31 Mar 2026 11:03:50 -0400</pubDate>
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