Password Management:

• A. When a notification states your password is expired or will expire soon
• B. To change a password that has not yet expired

NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1.

A. When a notification states your password is expired or will expire soon, change it by:

Option 1: On campus, from an ECSU Windows Computer:

• Log in to any ECSU Windows computer that is wired to Eastern's network.
• Hold down CTRL ALT Delete on the keyboard.
• Click the button labeled Change Password on the menu that appears.
• Follow the prompts that appear.
• Refer to Article 22: Password Rules for details.

Option 2: On campus, from an ECSU MAC Computer:

• Log in to any ECSU MAC computer that is wired to Eastern's network.
• Click the button labeled Change Password on the menu that appears.
• Follow the prompts that appear.
• Refer to Article 22: Password Rules for details.

Option 3: Off-campus or non-Eastern computer:

• Using any web browser, browse to https://www.easternct.edu/email and click on the link to login to your Eastern email: Email/Office 365
• Sign in with your Eastern email as the username and use the expired password.
• You should be prompted about changing the expired password.
• Enter the old password.
• Enter a new password. Refer to Article 22: Password Rules for details.
• Enter the new password again.
• Click Submit the changes. 
   

B. To change a password that has not yet expired follow these steps:

Option 1: If on campus from an ECSU Windows computer:

• Log in to any ECSU Windows computer that is wired to Eastern's network.
• Hold down CTRL ALT Delete on the keyboard.
• Click the button labeled Change Password on the menu that appears.
• Follow the prompts that appear.
• Refer to Article 22: Password Rules for details.

Option 2: If on an ECSU MAC computer or off-campus:

• Using any web browser, browse to https://www.easternct.edu/email and click on the link to login to your Eastern email: Email/Office 365
• If needed, sign in with your Eastern email address as the username and the current password
• From the O365 portal page, navigate to Outlook (Eastern's email web app)
• Click on the Profile logo at the top right. It's a circle with either your initials in it (Last, First) or a photo you used.
• Click View Account from the resulting menu.
• On the resulting screen, click Change Password.
• Follow the prompt to change your password:
  • Enter a new password. Refer to Article 22: Password Rules for details.
  • Confirm the new password.
    
• Click Submit.