Eastern Connecticut State University Knowledgebase

Password Management

Article ID: 485
Last updated: 01 Oct, 2019

Password Management:

NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1.

A. When a notification states your password is expired or will expire soon, change it by:

Option 1: On campus, from an ECSU Windows Computer:

  • Log in to any ECSU Windows computer that is wired to Eastern's network.
  • Hold down CTRL ALT Delete on the keyboard.
  • Click the button labeled Change Password on the menu that appears.
  • Follow the prompts that appear.
  • Refer to Article 22: Password Rules for details.

Option 2: On campus, from an ECSU MAC Computer:

  • Log in to any ECSU MAC computer that is wired to Eastern's network.
  • Click the button labeled Change Password on the menu that appears.
  • Follow the prompts that appear.
  • Refer to Article 22: Password Rules for details.

Option 3: Off-campus or non-Eastern computer:

  • Using any web browser browse to http://www.easternct.edu/email and click on the Login to Eastern Office 365 Portal link
  • Sign in with your Eastern email as the username and use the expired password.
  • You should be prompted about changing the expired password.
  • Enter the old password.
  • Enter a new password. Refer to Article 22: Password Rules for details.
  • Enter the new password again.
  • Click Submit the changes. 
     

B. To change a password that has not yet expired follow these steps:

Option 1: If on campus from an ECSU Windows computer:

  • Log in to any ECSU Windows computer that is wired to Eastern's network.
  • Hold down CTRL ALT Delete on the keyboard.
  • Click the button labeled Change Password on the menu that appears.
  • Follow the prompts that appear.
  • Refer to Article 22: Password Rules for details.

Option 2: If on an ECSU MAC computer or off-campus:

  • Using any web browser browse to http://www.easternct.edu/email and click on the Login to Eastern Office 365 Portal link
  • Sign in with your Eastern email address as the username and the current password
  • Click on the Profile logo at the top right. It's a circle with either your initials in it (Last, First) or a photo you used.
  • Click My Account from the resulting menu.
  • Click Security and Privacy.
  • Click Change Your Password.
  • Enter your old password.
  • Enter a new password. Refer to Article 22: Password Rules for details.
  • Enter the new password again.
  • Click Submit.
This article was:  
Article ID: 485
Last updated: 01 Oct, 2019
Revision: 48
Views: 167923
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