Eastern Connecticut State University Knowledgebase
Sub Categories

Accounts (Passwords)
General Account Information
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use Account Types: Technology Account (Email,...
rating 01 Oct, 2019
How Do I Change My Password?
Members of the ECSU community have a variety of accounts and passwords depending on their individual role. These accounts and the procedures realated to them differ according to whether you are a student or faculty/staff member. Please refer to the following information to answer your question: ...
rating 07 Oct, 2019
Password Rules
Your password must contain 3 of the following 4 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last...
rating 12 Sep, 2019
Student Technology Accounts (Email, Computer Lab, Blackboard)
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use All Eastern students have a Technology account...
rating 30 Sep, 2019
Faculty/Staff Technology Accounts (Email, Computers, Blackboard)
Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...
rating 07 Oct, 2019
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. You no longer need your Eastern ID and PIN. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: ...
rating 01 Oct, 2019
Eastern Alert (Emergency Notification)
The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text messages, email, phone...
rating 22 Aug, 2018
Multi-Factor Authentication (MFA)
Based on feedback from faculty and staff regarding Multi Factor Authentication (MFA), ITS is rescheduling MFA to be turned on Monday morning, April 8th, at 9am. When you attempt to access email or O365 from outside the Eastern campus network after that time (even with a smartphone), you will be...
rating 03 Apr, 2019
First-Time MFA Setup
The MFA process requires a one-time setup of your notification preference (app, text, or phone call). There are a variety of permutations possible for differing situations and circumstances. Once MFA is activated for your Eastern account and you successfully authenticate with MFA, you will be...
rating 08 Apr, 2019
Configuring or Editing MFA settings
Configuring Alternative Options or Editing Your MFA profile If this is your first-time setup for Multi-Factor Authentication (MFA) please follow the instructions found in Article 514: First-Time MFA Setup process. There are a variety of permutations possible for different situations and...
rating 06 Jun, 2019

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