Eastern Connecticut State University Knowledgebase
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Blackboard
Blackboard Ally and OCRing PDFs for Accessibility
Eastern is obligated to provide equitable access of all educational materials to the student population. One way to assist in ensuring equitable access is to provide screen-readable documents when posting materials on Blackboard. In the Fall of 2019, a new feature in Blackboard will be activated...
rating 19 Aug, 2019
Blackboard and Popup Blockers
Blackboard and Popup Blockers If you are unable to logon to Blackboard , but see no error messages, check to see if you have a pop-up blocker installed and running. Pop-up blocking software is not compatible with Blackboard and must be disabled. To turn off popup blockers in Internet...
rating 20 Feb, 2015
Blackboard Incorrect Username and Password (Expired Password)
If your password suddenly stopped working in Blackboard and you are positive that you are typing the username and password correctly, the problem is most likely caused by an expired password. Please remember that your username MUST be typed completely in lowercase letters and your password must be...
rating 21 Aug, 2019
Blackboard Issues
Blackboard Issues Some people are experiencing an issue with Blackboard mail and other features of Blackboard. These problems are typically related to the Java plugin. Java is specific to individual machines and may or may not be installed on your machine. Can't Log In: Your Blackboard...
rating 11 Oct, 2019
Missing or Blank Courses in Blackboard
Courses may not appear in a student's Blackboard account until the start date of the course. If the course is still not available after the start date first confirm that you are properly registered and then refer to the following information: Confirm that your professor is using Blackboard....
rating 16 Oct, 2019
Saving Word Documents as HTML for use in Blackboard
Saving Word Documents as HTML for use in Blackboard Strange characters particularly questions marks throughout your document occur when you use MSWord to generate your HTML. When you choose Save as Web Page from your Word document, the result is an HTML document that uses XML. Blackboard cannot...
rating 20 Feb, 2015
Uploading a Blackboard Avatar
Follow these instructions to upload a Blackboard avatar. The instructions are first presented in a video format, with written instructions to follow. Click the pull-down in the upper right corner of the BlackBoard window. The resulting pull-down, click the settings cog and then...
rating 25 Jun, 2020
Creating a Course Tool Link
The instructions below show how to add a Tool Link to the course menu found on the left side of a Blackboard course. Click on the circle-plus icon (1) on the upper left-hand corner of the course menu. Click Tool Link from the resulting menu (2). Give the Tool Link a name (3) Pull...
rating 24 Jul, 2020
Web Conferencing Security
Due to the increased use of web conferencing tools and the possibility of disruptive participants, it is important to know how meeting organizers can take precautions and respond if such an event occurs. The information below gives an overview of the subject and the steps that can be taken to...
rating 01 Mar, 2021
Blackboard New Content Editor
Blackboard's updated Content Editor goes into effect November 5th. The new editor has been simplified, and it works better on both hand-held devices and larger screens. There are several improvements for accessibility and some new features. New features and changes are listed below: The Power...
rating 02 Nov, 2020

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