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Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into the Office 365. You no longer need your Eastern ID and PIN. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: ...
13 Feb, 2019
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
12 Sep, 2019
Connecting to Wi-Fi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU-BYOD or ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. Temporary Access Eastern WiFi will allow account holders to connect devices that have browsers and keyboard input (computers, tablets, phones, etc.) when they...
21 Aug, 2019
How to Start a New Club or Organization
Forming a Student Organization is not as complicated as you may have heard it to be. There are several steps that you have to complete before you can be recognized as an established organization. The steps can be easily followed because they are all connected and flow together making the process...
03 Jul, 2018
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
19 Mar, 2019
Recent Articles
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
12 Sep, 2019
Password Rules
Your password must contain 3 of the following 4 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last...
12 Sep, 2019
Blackboard Incorrect Username and Password (Expired Password)
If your password suddenly stopped working in Blackboard and you are positive that you are typing the username and password correctly, the problem is most likely caused by an expired password. Please remember that your username MUST be typed completely in lowercase letters and your password must be...
21 Aug, 2019
Faculty/Staff Technology Accounts (Email, Computers, Blackboard)
Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...
21 Aug, 2019
Configuring Mobile Devices For Eastern Email
To configure your mobile device to connect to Office 365 first make sure you can access the Internet. iOS (iPhone, iPad, iPod) Press Settings Press Mail, Contacts, Calendars Delete the previous Outlook/Exchange Eastern account. Press Add Account Press Exchange Enter the username (full...
21 Aug, 2019
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