Eastern Connecticut State University Knowledgebase

Search Help

apple banana
Find rows that contain at least one of the two words.

+apple +juice
Find rows that contain both words.

+apple macintosh
Find rows that contain the word 'apple', but rank rows higher if they also contain 'macintosh'.

+apple -macintosh
Find rows that contain the word 'apple' but not 'macintosh'.

+apple ~macintosh
Find rows that contain the word 'apple', but if the row also contains the word 'macintosh', rate it lower than if row does not. This is "softer" than a search for '+apple -macintosh', for which the presence of 'macintosh' causes the row not to be returned at all.

+apple +(>turnover <strudel)
Find rows that contain the words 'apple' and 'turnover', or 'apple' and 'strudel' (in any order), but rank 'apple turnover' higher than 'apple strudel'.

apple*
Find rows that contain words such as 'apple', 'apples', 'applesauce', or 'applet'.

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

News
Featured Articles
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
rating 20 Jan, 2021
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
rating 30 Dec, 2020

Most Viewed
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://myeasternct.sharepoint.com/sites/EasternAppPortal?e=1%3A67ec2092e01f451f9cc756df0410710f If you are prompted to sign in, use...
rating 23 Mar, 2020
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
rating 01 Oct, 2019
Connecting to Wi-Fi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
rating 31 Aug, 2020
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
rating 03 Jun, 2020
Password Rules
Your password must contain the ffollowing 3 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last 8...
rating 22 Sep, 2020


Recent Articles
Eastern Alert (Emergency Notification)
The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text messages, email, phone...
rating 26 Jan, 2021
Zoom Help Center
The following link contains information from Zoom.us about their video conferencing platform. You'll find the Zoom Quickstart Guides for: Users and Participants: https://support.zoom.us/hc/en-us/articles/206175806 Find Zoom video tutorials here:...
rating 25 Jan, 2021
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
rating 20 Jan, 2021
VPN Access to General Purpose Labs
ITS has a dashboard for displaying device availability for students to remotely access general-purpose computers in labs including Webb 410 and the Library 1st & 2nd floors. Clicking on the link below will allow students to identify an available device for use with the VPN. On the resulting...
rating 19 Jan, 2021
Mobile Scanning Applications
Mobile scanning applications offer a great way to capture information from documents, whiteboards, business cards, receipts, menus, signs, handwritten memos, or anything else containing text that you want to import but not manually type out yourself. These two options are available for both iOS...
rating 14 Jan, 2021