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News Featured Articles
Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
13 Sep, 2024
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
16 Sep, 2022
Most Viewed
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. If you are getting an error login into eWeb go to article 688: Troubleshooting eWeb - Self-Service, https://easternct.makekb.com/entry/688/ Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal...
16 Jul, 2024
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
28 Jan, 2025
Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
13 Sep, 2024
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
3 Jun, 2020
Course Evaluations
This article covers the following two options: Instructions for students to evaluate a course Instructions for faculty to access a course evaluation Note: The course evaluation link is only activated for students 21 days prior to the last day of their course section and will remain open...
7 May, 2025
Recent Articles
Deleting contact
You may want to delete a contact to keep your contact list organized and up-to-date, especially if the person is no longer relevant to your work or communication needs. To delete a contact, hover over the person, click the ellipses (•••), and select Delete.
12 Jun, 2025
Managing your out-of-office voicemail
This feature allows you to create a specific voicemail greeting for when you’re out of the office and schedule its activation. This setting syncs with your Outlook settings, activating based on your out-of-office auto-reply and if you mark your meetings or events as out-of-office. Click...
12 Jun, 2025
Voicemail
Managing your voicemail
Allows you to set up and customize your standard voicemail settings, including recording a personal greeting, setting text-to-speech greetings, and configuring call answering rules. Note: If you manage multiple phone lines, ensure you are setting up the correct voicemail account. To set your...
12 Jun, 2025
Adding contact to your Favorites
Adding a contact to your Favorites allows quick and easy access to frequently contacted individuals, ensuring you can reach them faster without searching your entire contact list. You can add a contact to your Favorites in two ways: Hover over the person, click the ellipses (•••), and select...
12 Jun, 2025
Adding and editing contact
Add contacts Adding contacts in Microsoft Teams Phones is essential for efficiently managing your communication. By adding frequently contacted individuals or teams to your contact list, you streamline the process of making calls, sending messages, and organizing meetings, enhancing your overall...
12 Jun, 2025
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