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Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
03 Feb, 2021
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
30 Dec, 2020
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Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://www.office.com/?auth=2&home=1 If you are prompted to sign in, use your Eastern email address as the username and your...
01 Mar, 2021
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
01 Oct, 2019
Connecting to Wi-Fi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
27 Jan, 2021
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
03 Jun, 2020
Course Evaluations
This article covers instructions for students to evaluate a course and instructions for faculty to access a course evaluation. Note: The course evaluation link is only activated for students 21 days prior to the last day of their section and will remain open for 4 days following the last day of...
24 Nov, 2020
Recent Articles
Pulse Connect Secure VPN Client Upgrade
Note: The instructions below only apply to those using Terminal Sessions to connect from one Windows computer to another. MacOS users and others using the HTML5 Access Sessions do not need to take any action. These instructions are only valid on or after May 20th, 2021. As required by the May...
11 May, 2021
Installing Adobe Acrobat DC and Creative Cloud Applications
All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the individual Adobe applications. However, due to the size, the standard Eastern package only includes some of the individual applications. If the application you need is not on your...
10 May, 2021
Images Won't Paste in a Blackboard Textbox Editor
Blackboard disabled image pasting in textboxes. In order to place images into a textbox, they should be stored locally on your device and then imported using the Circle-Plus icon on the toolbar as shown below. Blackboard supports the following types of image files: .gif, .jpg/.jpeg, .png and...
05 May, 2021
Recording with Panopto Capture - A Web-based Recording Application
Panopto Capture is Panopto's web-based recorder which allows a user to easily record audio, video, and entire screens or application windows. A user can access Panopto Capture from directly within their browser, and no download is required. The following link contains documentation from Panopto...
23 Apr, 2021
Health Services
Joseph V. Breton, M.D., Medical Director Maria Brennan, A.P.R.N., Nurse Practitioner Annette Senechal, M.S.N., Registered Nurse Janine Allevo, Administrative Assistant 185 Birch Street, Willimantic, CT 06226 Phone: (860) 465-5263 / Fax: (860) 465-4560 ...
20 Apr, 2021
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