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News Featured Articles
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
27 Apr, 2023
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
16 Sep, 2022
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Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://www.office.com/?auth=2&home=1 If you are prompted to sign in, use your Eastern email address as the username and your...
01 Mar, 2021
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
01 Oct, 2019
Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
25 Aug, 2023
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
03 Jun, 2020
Course Evaluations
This article covers the following two options: Instructions for students to evaluate a course Instructions for faculty to access a course evaluation Note: The course evaluation link is only activated for students 21 days prior to the last day of their course section and will remain open...
24 Oct, 2023
Create PDF Portfolios - Merging Signed PDFs Into One Document
PDF Portfolios can be created when you need to collect a series of PDFs in one document. As an alternative to merging documents into one PDF, it has the advantage of being able to include digitally signed PDFs. To Create a PDF Portfolio Launch Acrobat Acrobat DC application (not Acrobat...
06 Jan, 2021
Recent Articles
General Information for eWeb: Online Services for Faculty
Log in to E-Web: Online Services and click on Faculty Services. IMPORTANT: Some students have specifically requested that their information remain confidential. See note below. It is important to be vigilant in keeping student information confidential. A menu should appear with the following...
03 Nov, 2023
Troubleshooting eWeb - Self-Service
Login errors listed below can mostly be resolved by clearing your browser's cache. In Firefox or preferred browser->Go to Settings->Privacy & Security->Scroll down to Clear browsing data->Clear Data – include Cookies and Site Data and Cached Web Content for the last week. **Note -...
03 Nov, 2023
Requesting Software Purchases, Renewals and Installations on Campus - Offices, Computer Labs, and Classrooms
Note: The process below is for faculty and staff to request software purchases for Eastern-owned devices. Faculty and staff who wish to obtain software for their personal devices should refer to Article 235: Purchasing Hardware and Software (Home Use). To Request Software Purchases: Specific...
30 Oct, 2023
Uploading Files to OneDrive
Saving files to OneDrive from Eastern Computers Shared computers located on campus (i.e., in the library, in classrooms, and dorms) are wiped nightly. To save and continue their work later or on another computer, students must save their files on a portable device or to the cloud. Eastern students...
25 Oct, 2023
Course Evaluations
This article covers the following two options: Instructions for students to evaluate a course Instructions for faculty to access a course evaluation Note: The course evaluation link is only activated for students 21 days prior to the last day of their course section and will remain open...
24 Oct, 2023
Adobe Rush on Lab Computers
This article addresses some common challenges when using Adobe Premier Rush on Eastern's campus. Accessing Adobe Premier Rush Pointing Adobe Premier Rush to your Eastern OneDrive account to avoid syncing issues with a project Missing Assets Error Adobe Premier Rush is a video editing...
17 Oct, 2023
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