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News Featured Articles
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
25 Oct, 2021
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
16 Sep, 2022
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Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://www.office.com/?auth=2&home=1 If you are prompted to sign in, use your Eastern email address as the username and your...
01 Mar, 2021
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
01 Oct, 2019
Connecting to Wi-Fi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
05 Apr, 2022
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
03 Jun, 2020
Course Evaluations
This article covers the following two options: Instructions for students to evaluate a course Instructions for faculty to access a course evaluation Note: The course evaluation link is only activated for students 21 days prior to the last day of their section and will remain open for 4...
16 Feb, 2022
VPN Login and Remote Access for Students
For general information and to request access to remote control labs see Article 625 VPN and Citrix Access To connect to the ECSU VPN server: Use your browser to connect to https://ecsu-vpn.easternct.edu/ Alternately, from the ECSU home page, select the Faculty and Staff Menu Item, and...
25 Aug, 2020
Recent Articles
Instructions to access your Quarantine Folder
To verify emails that have gone to quarantine, go to your Quarantine page via the following link: https://security.microsoft.com/quarantine. Once there, you will see a list of emails that can be sorted and filtered. For specific how-to instructions, please refer to the following links: To...
23 Sep, 2022
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
16 Sep, 2022
Deploy a Test in Blackboard
Navigate to a Content Area where the test is to be deployed (Assignments, Course Documents, etc.) Ex: Hover your cursor over the Assessments button. Click on Test. Click the title of the test that needs to be deployed. Click Submit. NOTE: You will then be directed to...
29 Aug, 2022
Exporting a Test, Survey, or Pool in Blackboard
On the Control Panel, expand the Course Tools section and select Tests, Surveys, and Pools. Choose one of the options to export, e.g., Tests. Click on the chevron icon of the test that needs to be exported and click Export to Local Computer. NOTE: The file export will be...
29 Aug, 2022
Webex
Eastern maintains a WebEx service that can be accessed at https://easternct.webex.com. First time users who need to run a Webex meeting should click on Sign In and create an account using the Sign Up option. Once signed in, users can create meetings. Attendees don't require an account, only the...
23 Aug, 2022
What Computer Should I Buy?
Any brand Windows (Dell, HP, Lenovo) or Mac product will suit most user's needs at Eastern. If you have some experience with either Mac or PC, you should choose one you are comfortable with, there’s no need to add the stress of learning a new system with all the other new responsibilities you will...
15 Aug, 2022
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