Eastern Connecticut State University Knowledgebase
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Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://www.office.com/?auth=2&home=1 If you are prompted to sign in, use your Eastern email address as the username and your...
rating 1 Mar, 2021
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
rating 1 Oct, 2019
Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
rating 10 Apr, 2024
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
rating 3 Jun, 2020
Course Evaluations
This article covers the following two options: Instructions for students to evaluate a course Instructions for faculty to access a course evaluation Note: The course evaluation link is only activated for students 21 days prior to the last day of their course section and will remain open...
rating 24 Oct, 2023
Create PDF Portfolios - Merging Signed PDFs Into One Document
PDF Portfolios can be created when you need to collect a series of PDFs in one document. As an alternative to merging documents into one PDF, it has the advantage of being able to include digitally signed PDFs. To Create a PDF Portfolio Launch Acrobat Acrobat DC application (not Acrobat...
rating 6 Jan, 2021
Add Users to a Blackboard Course
This article covers instructions for single user enrollment and bulk enrollments for courses and organizations in Blackboard. Single User Enrollment Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into Blackboard and...
rating 28 Mar, 2024
Password Rules
Your password must contain the following 3 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last 8...
rating 17 Sep, 2021
Student Technology Accounts (Email, Computer Lab, Blackboard)
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use All Eastern students have a Technology account...
rating 31 May, 2022
Emailing All MS Team Members
Emailing all MS Teams members requires a one-time modification of the default MS Teams email subscription settings in the Outlook desktop app or Office 365 online version. Once modified, you can use the MS Team email address to send an email to all MS Team members. The instructions below describe...
rating 17 Apr, 2020
Email Individual(s) When an MS Form Is Submitted Using Power Automate
Email Individual(s) When an MS Form Is Submitted Using Power Automate This article covers Personal Forms and Group Form IDs Access Power Automate and Create The Flow Personalize your flow Note: You must first create the form for which you want to create an automated flow. Personal Forms...
rating 11 Jun, 2020
How to Start a New Club or Organization
Forming a Student Organization is not as complicated as you may have heard it to be. There are several steps that you have to complete before you can be recognized as an established organization. The steps can be easily followed because they are all connected and flow together making the process...
rating 3 Jul, 2018
Blackboard Incorrect Username and Password (Expired Password)
If your password suddenly stopped working in Blackboard and you are positive that you are typing the username and password correctly, the problem is most likely caused by an expired password. Please remember that your username MUST be typed completely in lowercase letters and your password must be...
rating 21 Aug, 2019
Module 3: Active and Interactive Learning - What can my students "do" online?
Active and Interactive Learning: What can my students "do" online? Active learning is more than clicking links and buttons. Learning activities that require students to actively do something thoughtful with the concepts in your course (individually or in pairs or groups) improves learning and...
rating 5 Apr, 2022
MobilePrint
How to use MobilePrint: Email submission: From your student email attach the document that you want to print and send it to ecsu-pharosprint@easternct.edu . After the job has been successfully submitted a follow up email will be sent. Next head to any of the Pharos printers on campus either in...
rating 16 Aug, 2021
Eastern Alert (Emergency Notification)
The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service called Everbridge to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text...
rating 23 Aug, 2023
Policy on Academic Misconduct
Policy on Academic Misconduct At Eastern Connecticut State University, we value personal integrity as fundamental to our interactions with each other. We place special weight on academic honesty in all of our intellectual pursuits because it is a value fundamental to academic life and...
rating 20 Jul, 2022
MS Office 365
Office 365 is the standard office applications suite in use at Eastern. The package includes desktop office software (Word, Excel, PowerPoint, etc.), online access to web versions and other online tools, email, and home use software. The desktop application are installed by ITS on Eastern owned...
rating 31 May, 2022
Wireless Services
Note: Apple and Android devices require you to disable private MAC addresses to connect to ECSU Wifi, follow the steps in Article 638: On-Campus Wifi for Mobile Devices and then return here for other instructions. Eastern offers the following wireless signals: ECSU-BYOD and ECSU-BYOD5: These...
rating 27 Jan, 2021
Webex: Export Attendee/Meeting Information
OVERVIEW: This guide will walk you through the steps to view and export Webex meeting information. Log in to WebEx by going to https://easternct.webex.com. Select Classic View from the menu at the top of the page. Select My Reports from the menu on the left side of the page. (if you do...
rating 13 Apr, 2020
Purchasing Hardware and Software (Home Use and On Campus)
Purchasing Hardware and Software Faculty requests for new hardware and software should be directed to the department chair. Requests are prioritized by the department chair and forwarded to the Dean's office. CIT offers consultation on technical issues related to potential purchases. Please note...
rating 6 Jul, 2022
Module 9: Online Presence - What can I do to ensure my students "see" me?
Online Presence: What can I do to ensure my students "see" me? Learning Objectives Being actively involved in your online class will promote student success. While online classes provide students with more flexibility and new ways to collaborate, success in the online environment is...
rating 5 Apr, 2022
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
rating 4 Apr, 2024
Installing Adobe Acrobat DC and Creative Cloud Applications
All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the individual Adobe applications. However, due to the size, the standard Eastern package only includes some of the individual applications. If the application you need is not on your...
rating 15 Nov, 2021
Configuring or Editing MFA settings
Configuring Alternative Options or Editing Your MFA profile If this is your first-time setup for Multi-Factor Authentication (MFA) please follow the instructions found in Article 514: First-Time MFA Setup process. There are a variety of permutations possible for different situations and...
rating 6 Jun, 2019