Article ID: 511
Last updated: 3 Jun, 2020
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using the proper account:
If that does not work, you can attempt to clear credential caches and reactivate office 2016 for the Mac: You can attempt to clear credential caches and reactivate office 2016 for mac to see if there is any improvement.
If that doesn’t work the last option is to try uninstalling office 2016 for mac completely then re-install and re-activating office 2016.
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Article ID: 511
Last updated: 3 Jun, 2020
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