Eastern Connecticut State University Knowledgebase
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Help Desk
Blackboard Issues
Blackboard Issues Some people are experiencing an issue with Blackboard mail and other features of Blackboard. These problems are typically related to the Java plugin. Java is specific to individual machines and may or may not be installed on your machine. Can't Log In: Your Blackboard...
rating 11 Oct, 2019
Changing Your Banner Password
The following PDF includes instructions for changing a Banner Password: Changing Your Banner Password (PDF)
rating 07 Oct, 2019
Eastern Alert (Emergency Notification)
The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text messages, email, phone...
rating 26 Jan, 2021
General Help Desk and Desktop Support Services Information
General Help Desk and Desktop Support Services Information The goal of the Help Desk is to provide faculty and staff with timely, effective support for desktop computer hardware and software. We offer assistance with office PCs, monitors, printers, and other peripheral equipment. Resident...
rating 10 Jun, 2021
Incident Handling: An Orderly Response to Unexpected Events
Incident Handling: An Orderly Response to Unexpected Events
rating 08 Feb, 2018
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://www.office.com/?auth=2&home=1 If you are prompted to sign in, use your Eastern email address as the username and your...
rating 01 Mar, 2021
Online Help Desk Request
Online Help Desk Request Online Help Desk requests can be made at https://myeasternct.sharepoint.com/sites/HelpDesk
rating 01 Dec, 2020
Printing Transcripts Banner 7.2
Printing Transcripts Banner 7.2
rating 20 Feb, 2015
Remote Desktop Access
The following will allow you to gain access to your desktop computer from home via the VPN. IMPORTANT: The VPN server will auto disconnect you after either 30 minutes of inactivity, or one hour of connect time. If you still have work to do, you may browse back to the VPN server and sign back in...
rating 23 Mar, 2020
Residential Computer Fact Sheet
Eastern Connecticut State University Residential Computing Fact Sheet The ECSU residential computer network, better known as Resnet, provides network connectivity for all residential students. Resnet is designed to be as reliable as is possible in providing learning services plus office and...
rating 30 Sep, 2019

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