When you open a course in Blackboard for the first time, it's blank. And the only obvious place to put content is the Content Collection. However, the Content Collection is only a place to put content for you, as the instructor. It does not make that content available to your students. To do that,...

What is mutli-factor authentication (MFA)? Multi-factor Authentication is used to confirm your identity before allowing access to a service. It increases security by requiring you to use both something you know (e.g., your username and password) and something you have (e.g., a work phone or...

Configuring Alternative Options or Editing Your MFA profile If this is your first-time setup for Multi-Factor Authentication (MFA) please follow the instructions found in Article 514: First-Time MFA Setup process. There are a variety of permutations possible for different situations and...

The MFA process requires a one-time setup of your notification preference (app, text, or phone call). There are a variety of permutations possible for differing situations and circumstances. Once MFA is activated for your Eastern account and you successfully authenticate with MFA, you will be...

Upload photos and files to OneDrive (includes video): https://support.office.com/en-us/article/upload-photos-and-files-to-onedrive-b00ad3fe-6643-4b16-9212-de00ef02b586 What do the OneDrive icons mean?...

If you are eligible, the provost will have added you to a Blackboard Organization named for the review your are involved with. You will find this in Blackboard, on either the My Eastern tab or the Community Tab, provided you still have the default My Organizations Module there. If you have removed...

Based on feedback from faculty and staff regarding Multi Factor Authentication (MFA), ITS is rescheduling MFA to be turned on Monday morning, April 8th, at 9am. When you attempt to access email or O365 from outside the Eastern campus network after that time (even with a smartphone), you will be...

Office 365 is the standard office applications suite in use at Eastern. The package includes desktop office software (Word, Excel, PowerPoint, etc.), online access to web versions and other online tools, email, and home use software. The desktop applications, known as Office 2016, are installed by...

Use OneDrive Files On-Demand for On-Campus Macs OneDrive for Business OneDrive OneDrive Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your device. With Files On-Demand, you’ll see all your files in Mac...

Note: The process below is for faculty and staff to request software purchases for Eastern owned devices. Faculty and staff who wish to obtain software for their personal devices should refer to Article 235: Purchasing Hardware and Software (Home Use). To Request Software Purchases and...

Eastern is obligated to provide equitable access of all educational materials to the student population. One way to assist in ensuring equitable access is to provide screen-readable documents when posting materials on Blackboard. In the Fall of 2019, a new feature in Blackboard will be activated...

After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...

Note: This process is to hide a course from your personal course lists. It does not hide a course from other participants. It only hides it from your list as a means of simplifying your list. Faculty who want to hide a course from students should follow the instructions in Article 503: Make a...

Sharing OneDrive files and folders https://support.office.com/en-us/article/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07#OS_Type=OneDriveBusiness

Access Self Service (eWeb) by first logging into the Office 365. You no longer need your Eastern ID and PIN. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: ...

Every semester new blank Blackboard courses are generated by the system. If a faculty member has taught the course in a previous semester or has access to another course they want to copy material from, the following steps will copy the course from the old semester to the new one. NOTE: Leave...

Email can be sent to the Eastern Email accounts of all students. Any replies they send will go to the instructor's Eastern Email account. Log into Blackboard Go to http://easternct.blackboard.com Use your Eastern email account and password to access log in. Find the course you want to...

Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...

Information Technology Services will be migrating all faculty Z: Drive data to individual Microsoft OneDrive for Business accounts during February and March. Once your department has been scheduled to be moved, you will be notified of the exact time. Microsoft OneDrive for Business offers several...

Eastern maintains a WebEx service that can be accessed at https://easternct.webex.com. First time users who need to run a Webex meeting should click on Sign In and create an account using the Sign Up option. Once signed in, users can create meetings. Attendees don't require an account, only the...

IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use All Eastern students have a Technology account...

Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...

If you are required, the provost will have added you to a Blackboard Organization named for the review you are involved in. You will find this in Blackboard, on either the My Eastern tab or the Community Tab, provided you still have the default My Organizations Module there. If you have removed...

The course evaluation link is active for students in eWeb 21 days prior to the last day of classes and for 4 days following the last day of the term. To evaluate a course (students): Login to eWeb Self Service via Office 365 (Eastern Email): Article 21: Logging into SelfService (eWeb) Click...

Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into your course. Expand the Users and Groups section on the Control Panel. Select Users Click Find Users to Enroll on the action bar, above the Search tool at the top...