Eastern Connecticut State University Knowledgebase
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MS Teams in Blackboard - Configuration
The MS Teams integration enables professors to create a link to an MS Teams live meeting. Each course must be configured to use the tool as described below. Expand the Control Panel (if it isn't already) to reveal the Course Tools on the left hand menu. Expand Course Tools (1) and find...
rating 03 Apr, 2020
Webex: Export Attendee/Meeting Information
OVERVIEW: This guide will walk you through the steps to view and export Webex meeting information. Log in to WebEx by going to https://easternct.webex.com. Select Classic View from the menu at the top of the page. Select My Reports from the menu on the left side of the page. (if you do...
rating 31 Mar, 2020
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capability. Additionally, CIT is offering classes in Lib 436 going over this material. You can sign up using the form at Blackboard/Panopto Training - LIB 436 For faculty who have no previous...
rating 31 Mar, 2020
Book Training with CIT
You can book a remote one-on-one training session with a CIT staff member by clicking the following link and following the instructions below. https://outlook.office365.com/owa/calendar/CITTraining@myeasternct.onmicrosoft.com/bookings/
rating 30 Mar, 2020
Using Webex on a Chromebook
1. Go to the Google Play store 2. Search for the Webex Cisco Meeting app 3. Click install. The app should download and install on the Chromebook. 4. Once the Webex app has been installed students should navigate to the Webex link provided by their instructor in Blackboard or via email. 5. After...
rating 27 Mar, 2020
VPN Login and Remote Access for Students
To connect to the ECSU VPN server: Use your browser to connect to https://ecsu-vpn.easternct.edu/ Alternately, from the ECSU home page, select the Faculty and Staff Menu Item, and choose VPN from the Square Buttons in the center of the page. The first time you connect, your web browser...
rating 27 Mar, 2020
View Someone Else's Outlook Calendar
If you routinely need to see someone's available time you can add their Outlook calendar to your list of calendars. This will let you see when they are free or busy but not the specific details of their appointments. Open Outlook and go to your calendar. Right click on My Calendars, go to Add...
rating 27 Mar, 2020
Delete Locally Stored Panopto Recordings
As you record, Panopto keeps local copies on your hard drive. These are not necessary after uploading has completed. To avoid filling your hard drive, delete the local recondings located in C:/PanoptoRecorder. You can also set Panopto to automatically delete those files. Under the settings tab in...
rating 27 Mar, 2020
Work at Home and Online Class Toolbox for Students
Office 365 You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in the...
rating 26 Mar, 2020
Share a Webex Recording
You can copy a link to any Webex Recording and share it over email or post it in Blackboard using the steps below: Log in to your Webex account via a browser at https://easternct.webex.com. Click on the Recordings menu item and find the Share button to the right of the recording Click...
rating 26 Mar, 2020
Webex
Eastern maintains a WebEx service that can be accessed at https://easternct.webex.com. First time users who need to run a Webex meeting should click on Sign In and create an account using the Sign Up option. Once signed in, users can create meetings. Attendees don't require an account, only the...
rating 26 Mar, 2020
Download and Delete Webex Recordings
ITS has recently set Webex to have unlimited space to prevent this storage issues. The steps below describe how to download and then permanently delete your recordings off the WebEx server if you want to remove something. Open a web browser and log in to Webex at...
rating 26 Mar, 2020
VPN Access to General Purpose Labs
ITS has a dashboard for displaying device availability for students to remotely access general-purpose computers in labs including Webb 410 and the Library 1st & 2nd floors. Clicking on the link below will allow students to identify an available device for use with the VPN. On the resulting...
rating 24 Mar, 2020
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into Office 365. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: https://myeasternct.sharepoint.com/sites/EasternAppPortal?e=1%3A67ec2092e01f451f9cc756df0410710f If you are prompted to sign in, use...
rating 23 Mar, 2020
Reset Voicemail or Phone PIN from Off Campus
If you need to reset your voicemail PIN number from office campus use the following instructions. Log into the VPN as described in Article 8: VPN Login for Faculty and Staff Click on Voicemail Services in the Web Bookmarks section Log in using your username and password (not the full email...
rating 23 Mar, 2020
Voicemail - Listening to Voicemail and Playback Controls
Physically from the phone: Voicemail - Listening to Voicemail and Playback Controls Remotely from a computer: Log into the VPN as described in Article 8: VPN Login and File Access for Faculty and Staff Click on Voicemail Services Log into the Voice Mail Services site using your...
rating 23 Mar, 2020
Forwarding University Calls from Desk Phones and
NOTE: Method 1 must be setup physically from your desk phone before you leave campus. Method 2 can be done from outside the university via Internet Access. Method 1: Physical Access to Desk Phone On your desk phone you will see a Forward All button. Press this button and enter in the numbers 91...
rating 23 Mar, 2020
Remote Desktop Access
The following will allow you to gain access to your desktop computer from home via the VPN. IMPORTANT: The VPN server will auto disconnect you after either 30 minutes of inactivity, or one hour of connect time. If you still have work to do, you may browse back to the VPN server and sign back in...
rating 23 Mar, 2020
VPN Login and File Access for Faculty and Staff
The ECSU VPN server is a device that creates a Virtual Private Network between your home computer and the Eastern campus. With a VPN connection, you may access files on your Z-drive via the Internet or remote control your office computer from home. For instructions to Remote Control your office...
rating 23 Mar, 2020
Sign Up for Webex Account
Webex accounts are created using the instructions below, they are specific to Eastern and not related to the free accounts you can get at Webex's main site. Note, students do not need an account to join a presentation, only the host (professor) needs an account. Students can sign up if they want...
rating 23 Mar, 2020
Use Webex to Make Phone Calls
Webex can make voice calls to out-of-network individual phone numbers. Start a meeting Click on the button with the 3 dots Choose invite and remind from the resulting menu Select the Phone icon, fill in the phone number and * Invitee Name is optional, click Call.
rating 23 Mar, 2020
Copy Panopto Video to Another Course
The link below has a video and written instructions for copying Panopto Video to another course. Prior to this you must have already configured the other course to use Panopto as described in Article 463: Configure Your Blackboard Course for Panopto Copy Panopto Video from one course to...
rating 23 Mar, 2020
Recording with Panopto
Record a Video on a Windows PC (Scroll Down For Mac Instructions) (Scroll even Further for iOS (iPad) instructions) Once Panopto is installed, you should access it from your Blackboard course by clicking on the Tool Link you created (Videos) Note: The browser you use will have an impact the...
rating 23 Mar, 2020
Installing Panopto
For installing Panopto on a personally owned machine or an Eastern owned PC laptop please refer to the directions below. If installing the Panopto software on an Eastern owned PC desktop computer or any Mac please refer these instructions: Article 468: Software Center (PC) Self Service (Mac) - How...
rating 23 Mar, 2020
Converting Paper Tests and uploading into BlackBoard
Here is a tool that can help convert your paper test to BlackBoard ready files test import files. https://www.nyit.edu/ctl/bb_exam_converter
rating 23 Mar, 2020