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Recent Articles
Blackboard Quick Start Guide
When you open a course in Blackboard for the first time, it's blank. And the only obvious place to put content is the Content Collection. However, the Content Collection is only a place to put content for you, as the instructor. It does not make that content available to your students. To do that,...
rating 12 Apr, 2019
Multi-Factor Authentication (MFA) Frequently Asked Questions (FAQ)
What is mutli-factor authentication (MFA)? Multi-factor Authentication is used to confirm your identity before allowing access to a service. It increases security by requiring you to use both something you know (e.g., your username and password) and something you have (e.g., a work phone or...
rating 09 Apr, 2019
Configuring or Editing MFA settings
Configuring Alternative Options or Editing Your MFA profile If this is your first-time setup for Multi-Factor Authentication (MFA) please follow the instructions found in Article 514: First-Time MFA Setup process. There are a variety of permutations possible for different situations and...
rating 08 Apr, 2019
First-Time MFA Setup
The MFA process requires a one-time setup of your notification preference (app, text, or phone call). There are a variety of permutations possible for differing situations and circumstances. Once MFA is activated for your Eastern account and you successfully authenticate with MFA, you will be...
rating 08 Apr, 2019
Getting Started with OneDrive
Upload photos and files to OneDrive (includes video): What do the OneDrive icons mean?...
rating 05 Apr, 2019
Submit a Portfolio
If you are eligible, the provost will have added you to a Blackboard Organization named for the review your are involved with. You will find this in Blackboard, on either the My Eastern tab or the Community Tab, provided you still have the default My Organizations Module there. If you have removed...
rating 03 Apr, 2019
Multi-Factor Authentication (MFA)
Based on feedback from faculty and staff regarding Multi Factor Authentication (MFA), ITS is rescheduling MFA to be turned on Monday morning, April 8th, at 9am. When you attempt to access email or O365 from outside the Eastern campus network after that time (even with a smartphone), you will be...
rating 03 Apr, 2019
MS Office 365
Office 365 is the standard office applications suite in use at Eastern. The package includes desktop office software (Word, Excel, PowerPoint, etc.), online access to web versions and other online tools, email, and home use software. The desktop applications, known as Office 2016, are installed by...
rating 01 Apr, 2019
OneDrive for the Mac - Files on Demand
Use OneDrive Files On-Demand for On-Campus Macs OneDrive for Business OneDrive OneDrive Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your device. With Files On-Demand, you’ll see all your files in Mac...
rating 29 Mar, 2019
Requesting Software Purchases and Installations in Offices, Computer Labs, and Classrooms
Note: The process below is for faculty and staff to request software purchases for Eastern owned devices. Faculty and staff who wish to obtain software for their personal devices should refer to Article 235: Purchasing Hardware and Software (Home Use). To Request Software Purchases and...
rating 26 Mar, 2019
Blackboard Ally and OCRing PDFs for Accessibility
Eastern is obligated to provide equitable access of all educational materials to the student population. One way to assist in ensuring equitable access is to provide screen-readable documents when posting materials on Blackboard. In the Fall of 2019, a new feature in Blackboard will be activated...
rating 26 Mar, 2019
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
rating 19 Mar, 2019
Hiding a Blackboard Course or Term
Note: This process is to hide a course from your personal course lists. It does not hide a course from other participants. It only hides it from your list as a means of simplifying your list. Faculty who want to hide a course from students should follow the instructions in Article 503: Make a...
rating 01 Mar, 2019
Sharing OneDrive files and folders
Sharing OneDrive files and folders
rating 19 Feb, 2019
Logging into SelfService (eWeb)
Access Self Service (eWeb) by first logging into the Office 365. You no longer need your Eastern ID and PIN. Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal at: ...
rating 13 Feb, 2019
Copy a Blackboard Course
Every semester new blank Blackboard courses are generated by the system. If a faculty member has taught the course in a previous semester or has access to another course they want to copy material from, the following steps will copy the course from the old semester to the new one. NOTE: Leave...
rating 24 Jan, 2019
Send Email to All Users with Blackboard
Email can be sent to the Eastern Email accounts of all students. Any replies they send will go to the instructor's Eastern Email account. Log into Blackboard Go to Use your Eastern email account and password to access log in. Find the course you want to...
rating 18 Jan, 2019
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
rating 17 Jan, 2019
Faculty Z-Drives to be Retired
Information Technology Services will be migrating all faculty Z: Drive data to individual Microsoft OneDrive for Business accounts during February and March. Once your department has been scheduled to be moved, you will be notified of the exact time. Microsoft OneDrive for Business offers several...
rating 16 Jan, 2019
Eastern maintains a WebEx service that can be accessed at First time users who need to run a Webex meeting should click on Sign In and create an account using the Sign Up option. Once signed in, users can create meetings. Attendees don't require an account, only the...
rating 07 Jan, 2019
Student Technology Accounts (Email, Computer Lab, Blackboard)
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use All Eastern students have a Technology account...
rating 02 Jan, 2019
Faculty/Staff Technology Accounts (Email, Computers, Blackboard)
Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...
rating 04 Dec, 2018
Review a Portfolio Submission
If you are required, the provost will have added you to a Blackboard Organization named for the review you are involved in. You will find this in Blackboard, on either the My Eastern tab or the Community Tab, provided you still have the default My Organizations Module there. If you have removed...
rating 03 Dec, 2018
Course Evaluations
The course evaluation link is active for students in eWeb 21 days prior to the last day of classes and for 4 days following the last day of the term. To evaluate a course (students): Login to eWeb Self Service via Office 365 (Eastern Email): Article 21: Logging into SelfService (eWeb) Click...
rating 29 Nov, 2018
Add Users to a Blackboard Course
Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into your course. Expand the Users and Groups section on the Control Panel. Select Users Click Find Users to Enroll on the action bar, above the Search tool at the top...
rating 19 Oct, 2018

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