Eastern Connecticut State University Knowledgebase
Recent Articles
Add Users to a Blackboard Course
This article covers instructions for single user enrollment and bulk enrollments for courses and organizations in Blackboard. Single User Enrollment Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into Blackboard and...
rating 15 Nov, 2021
Installing Adobe Acrobat DC and Creative Cloud Applications
All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the individual Adobe applications. However, due to the size, the standard Eastern package only includes some of the individual applications. If the application you need is not on your...
rating 15 Nov, 2021
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
rating 25 Oct, 2021
FindTime
FindTime is an Outlook Add-In that let's you conduct a poll to determine possible meeting times. Because it's integrated with Outlook, it knows the free/busy time of your participants and will present options with that in mind. Once consensus is reached you can easily book the meeting and have it...
rating 22 Oct, 2021
Web Conferencing Security
Due to the increased use of web conferencing tools and the possibility of disruptive participants, it is important to know how meeting organizers can take precautions and respond if such an event occurs. The information below gives an overview of the subject and the steps that can be taken to...
rating 19 Oct, 2021
Blackboard Math Equation Editor Issue
The Math Editor in Blackboard is displaying formulas with symbols overlapping each other and making the formulas hard to read. A fix for this issue is currently being developed for release by Blackboard. In the meantime CIT recommends the following work around: Create a new MathType formula...
rating 19 Oct, 2021
Fair use: Legally Sharing Copyrighted Materials
There are limits to the exclusive use rights granted by a copyright. These limits are generally referred to as the 'fair use' of copyrighted materials. Fair use permits the use of copyrighted materials without the specific permission of the copyright owner. The distinction between fair use and...
rating 04 Oct, 2021
Blackboard Course Structure Template
The main purpose of the Blackboard template is to: Provide a structure that will make it easier for students to navigate the course content. Provide consistency to reduce questions with accessing readings, files, lectures, etc. Avoid excessive scrolling as well as excessive clicking. A...
rating 28 Sep, 2021
Multi-Factor Authentication (MFA) Frequently Asked Questions (FAQ)
What is mutli-factor authentication (MFA)? Multi-factor Authentication is used to confirm your identity before allowing access to a service. It increases security by requiring you to use both something you know (e.g., your username and password) and something you have (e.g., a work phone or...
rating 17 Sep, 2021
Faculty/Staff Technology Accounts (Email, Computers, Blackboard)
Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...
rating 17 Sep, 2021
Password Rules
Your password must contain the following 3 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last 8...
rating 17 Sep, 2021
How Do I Change My Password?
Members of the ECSU community have a variety of accounts and passwords depending on their individual role. These accounts and the procedures related to them differ according to whether you are a student or faculty/staff member. Please refer to the following information to answer your question: ...
rating 17 Sep, 2021
General Account Information
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use Account Types: Technology Account (Email,...
rating 17 Sep, 2021
Blackboard Accounts
Blackboard accounts are used to access ECSU's online course management system. IMPORTANT NOTE: If you've had your password reset by ITS, you may be able to access email with the default password they give you, but it will not work in Blackboard until you reset your password to only something you...
rating 17 Sep, 2021
Purchasing Hardware and Software (Home Use and On Campus)
Purchasing Hardware and Software Faculty requests for new hardware and software should be directed to the department chair. Requests are prioritized by the department chair and forwarded to the Dean's office. CIT offers consultation on technical issues related to potential purchases. Please note...
rating 15 Sep, 2021
NetOp Vision Software
NetOp Vision Software NetOp Vision is installed in computer classrooms in Webb Hall. Using NetOp, the instructor can prevent the student from using the machine while lecturing, broadcast his or her screen, or the screen of another student, to all the other screens in the class, mark up the...
rating 10 Sep, 2021
Health Services
185 Birch Street, Willimantic, CT 06226 Phone: (860) 465-5263 / Fax: (860) 465-4560 http://www1.easternct.edu/health/ WHO WORKS AT HEALTH SERVICES? Professional staff includes a full-time male physician, a registered nurse, and two female nurse practitioners. Please notify the...
rating 08 Sep, 2021
Center for Internships and Career Development
Clifford Marrett, Director Alvin B. Wood Support Services Center, Second Floor (860) 465-4559 http://www1.easternct.edu/career/ The Center for Internships and Career Development helps meet the career development needs of all Eastern students, from first-year students through graduation....
rating 08 Sep, 2021
Shafer Hall
Shafer Hall, is located on the 1889 site of the first building of the Willimantic Normal School. Shafer hall is an upper level students residence hall. For information on Shafer Hall, please see the housing web site and check under the Residence Hall tab.
rating 08 Sep, 2021
Web Publishing Accounts
Faculty and Staff that manage websites at Eastern have Cascade accounts. They are not connected to any other account at Eastern. Account are acquired by contacting University Relations and requesting an account and a site to work on. Forgotten passwords can be recovered by contacting University...
rating 07 Sep, 2021
Voice Amplification for Classrooms
Some Teaching lecterns in Goddard and Communications are equipped with a separate microphone on the lectern for voice amplification. Depending on the classroom, these fixed microphones are located on top of the lectern either to the left or the right of the computer monitor. The image below shows...
rating 26 Aug, 2021
Wireless Printing in the Library-Stu Center-Webb Hall
IMPORTANT: The links in this article are only accessible when using a computer within Eastern's Network (on-campus). **New methods to print over campus wireless** MobilePrint for printing via email, uploading, or from your mobile device. ChromePrint for chromebook users. **IMPORTANT - The...
rating 25 Aug, 2021
Connecting to Wi-Fi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
rating 24 Aug, 2021
ChromePrint
How to Use Chrome Print - intended for Chromebook and Chrome users In order to use Pharos Chrome Print you need to be signed in to the campus wireless as well as being signed into your Chrome account with the Sync function enabled. Chrome Print will not work in Guest Mode or off-campus. Once...
rating 17 Aug, 2021
Wireless Printing in The Residence Halls
**New methods to print over campus wireless** MobilePrint for printing via email, uploading, or from your mobile device. ChromePrint for chromebook users. **IMPORTANT - The above options are driver-less. The below options are driver based and require a package download.** Choose the...
rating 16 Aug, 2021