Eastern Connecticut State University Knowledgebase
Recent Articles
Add Users to a Blackboard Course
This article covers instructions for single user enrollment and bulk enrollments for courses and organizations in Blackboard. Single User Enrollment Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into your course. ...
rating 02 Dec, 2020
Online Help Desk Request
Online Help Desk Request Online Help Desk requests can be made at https://myeasternct.sharepoint.com/sites/HelpDesk
rating 01 Dec, 2020
Installing Adobe Acrobat DC and Creative Cloud Applications
All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the individual Adobe applications. However, due to the size, the standard Eastern package only includes some of the individual applications. If the application you need is not on your...
rating 01 Dec, 2020
Course Evaluations
This article covers instructions for students to evaluate a course and instructions for faculty to access a course evaluation. Note: The course evaluation link is only activated for students 21 days prior to the last day of their section and will remain open for 4 days following the last day of...
rating 24 Nov, 2020
Book Training with CIT
Book a remote one-on-one with CIT Book a remote one-on-one training session with a CIT staff member by clicking the following link: https://outlook.office365.com/owa/calendar/CITTraining@myeasternct.onmicrosoft.com/bookings/ How-to instructions are below. Choose a service Click the...
rating 24 Nov, 2020
VPN and Remote Access Guides
VPN Login and Remote Access Options/Processes VPN & Citrix Course Access Request for Faculty VPN Login and Remote Access for Students VPN Access to General Purpose Labs for Students Downloading and Using Citrix Workspace for Remote Lab Access Troubleshooting Citrix Workspace ...
rating 18 Nov, 2020
Qualtrics - Learn to use Qualtrics Core XM
Qualtrics at Eastern can be accessed from the All Apps page in Office 365 or the following URL: https://easternct.co1.qualtrics.com/ IMPORTANT: The links below contain online training from Quatrics. After clicking on one of the below training links and choosing a course you will be prompted to...
rating 17 Nov, 2020
Interfolio Instructions for Committee Chairs, Deans, and the Provost  
Interfolio Instructions for Committee Chairs, Deans, and the Provost This article covers how to: Upload the required file (one letter from the DEC, Dean, P&T, or Provost) How to upload more than the single required letter file Upload the required file (one letter from the DEC,...
rating 12 Nov, 2020
Combining, Modifying and Bookmarking PDFs - Adobe Acrobat Tutorials
The following link contains information from Adobe about modifying pdf files using Adobe Acrobat DC. This article requires the full version of Adobe Acrobat DC (not Acrobat Reader). All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the...
rating 12 Nov, 2020
Reviewing a Portfolio Submission in Interfolio
Interfolio is a secure, user-friendly interface that allows candidates to quickly and easily assemble a packet of materials for their review and submit these materials online. This article explains what to expect as a reviewer of a portfolio conducted using Interfolio's Review, Promotion &...
rating 12 Nov, 2020
Add or Delete Bookmarks in a Word Document
The following link contains information from Microsoft about adding or deleting bookmarks in a word Document: https://support.microsoft.com/en-us/office/add-or-delete-bookmarks-in-a-word-document-or-outlook-message-f68d781f-0150-4583-a90e-a4009d99c2a0
rating 12 Nov, 2020
Submitting a Portfolio to Interfolio
Submitting a Portfolio to Interfolio Interfolio is a secure, user-friendly interface that allows candidates to quickly and easily assemble a packet of materials for their review and submit these materials online. This article explains what to expect as the candidate of a review conducted using...
rating 12 Nov, 2020
MacOS Catalina and Screen Sharing
macOS Catalina and Screen Sharing There is a new settings on macOS Catalina (the most updated macOS). You must allow screen sharing before being able to provide screen sharing options. Example: MS Teams To fix this, go to your System Preferences > Security and Privacy > Privacy...
rating 11 Nov, 2020
Converting Paper Tests and uploading into Blackboard
Here are two tool options that can help convert your paper test to BlackBoard ready files test import files. https://www.nyit.edu/ctl/bb_exam_converter https://ed.oc.edu/blackboardquizgenerator/ The following link contains information from Blackboard about Uploading Questions ...
rating 05 Nov, 2020
Securing Sensitive Information: Management of Portable Media devices and Sensitive Documents
Securing Sensitive Information Management of Portable Media Devices and Sensitive Documents Overview: The University must take every reasonable precaution to secure both sensitive personal data and paper records, under federal and state law. Threats to the security of sensitive items come in...
rating 05 Nov, 2020
Work at Home and Online Class Toolbox for Students
Office 365 (Teams) You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of apfplications, as well as install them on your personal machine. Overview of Office and how to get it installed on your personal devices Office 365 in...
rating 02 Nov, 2020
Blackboard Portfolio for Students
The Portfolio Tool is available to all Blackboard (Bb) account holders. You can begin building portfolios as soon as you have a Bb account. You will upload pdfs to add content to your personal portfolio. These pdfs should be evidence of your work, knowledge, and skills. You can modify your...
rating 02 Nov, 2020
Work at Home and Online Instruction Toolbox for Faculty and Staff
The following links and documentation are for IT tools and services that enable a variety of remote capabilities. Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT. For faculty who have no previous experience...
rating 02 Nov, 2020
Configure Your Blackboard Course for Scheduling MS Teams Meetings
The MS Teams integration enables professors to create a link to an MS Teams live meeting. Each course must be configured to use the tool as described below. Expand the Control Panel (if it isn't already) to reveal the Course Tools on the left hand menu. Expand Course Tools (1) and find...
rating 02 Nov, 2020
Create MS Class Teams, Enroll Students with a Team Code, and Find Direct Team Link
MS Teams allows professors to create a Class Team and generate a Join Code to avoid having to search and give access to every individual in the class. Once the join code is generated, professors can distribute the Join Link and the Join Code and students will be able to add themselves to the Team....
rating 02 Nov, 2020
Configure your Blackboard course for Panopto use.
If you want to use Panopto, you must first configure your course to use Panopto. *Configuration does not require a webcam or microphone. 1. Go into the Blackboard course Note: the Edit mode needs to be set to ON. 2. Scroll your mouse over the plus symbol on the top left corner of the main...
rating 02 Nov, 2020
Blackboard New Content Editor
Blackboard's updated Content Editor goes into effect November 5th. The new editor has been simplified, and it works better on both hand-held devices and larger screens. There are several improvements for accessibility and some new features. New features and changes are listed below: The Power...
rating 02 Nov, 2020
Reserving and Painting "The Rock"
"The rock" which is located across from the Center for Early Childhood Education may be reserved and painted by recognized student clubs and organizations for a two week period of time. Groups are responsible for providing their own paint and supplies. All disposable of paint supplies must be done...
rating 30 Oct, 2020
Mapping a Network Drive
Open File Explorer from the taskbar or the Start menu, or press the Windows logo key + E. Select This PC from the left pane. Then, on the Computer tab, select Map network drive as shown below. In the Drive list as shown in the graphic below, select a drive letter. (Any available letter...
rating 29 Oct, 2020
Sign Up for Webex Account
Webex accounts are created using the instructions below, they are specific to Eastern and not related to the free accounts you can get at Webex's main site. Note, students do not need an account to join a presentation, only the host (professor) needs an account. Students can sign up if they want...
rating 29 Oct, 2020