Eastern Connecticut State University Knowledgebase
Technology Accounts (Email, Computer, Blackboard)
Email Quotas and Restrictions
Email Quotas and Restrictions The following restrictions apply to faculty and staff email account: Individual emails cannnot be greater that 35 MB including attachments. Faculty and staff are restricted to less than 1000 recipient email addresses per email and 5000 recipients per day....
rating 13 Jun, 2022
MS Office 365
Office 365 is the standard office applications suite in use at Eastern. The package includes desktop office software (Word, Excel, PowerPoint, etc.), online access to web versions and other online tools, email, and home use software. The desktop application are installed by ITS on Eastern owned...
rating 31 May, 2022
Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
rating 1 Oct, 2019
Recover a File or Folder Deleted from the Z-Drive
The following instructions require that you log into a Windows computer on the network at Eastern: Go to the start menu and click on Computer. Right-click on the Z-Drive if the file was in the main directory. If the file was in a subfolder, right-click the subfolder. Click Properties. Click...
rating 16 Oct, 2019
Instructions to access your Quarantine Folder
To verify emails that have gone to quarantine, go to your Quarantine page via the following link: https://security.microsoft.com/quarantine. Once there, you will see a list of emails that can be sorted and filtered. For specific how-to instructions, please refer to the following links: To...
rating 5 Sep, 2023
Form - Technology Account Application
Adobe Sign Account Request Workflow The new Adobe Sign Computer Account Request workflow is available here. The workflow can be completed by following the steps below: Enter the recipient information in the Applicant and Department Head required fields. Enter a Cc'd recipient if so...
rating 24 Aug, 2023