To change a password that you remember, follow the steps below:

NOTE: If you've forgotten your password, you will need to contact the DTS Help Desk at (860) 465-4346 and select Option 1 (during operational hours) or Option 2. You will need to have your Eastern ID ready.

Option 1: If on campus from an ECSU Windows computer:

• Log in to any ECSU Windows computer that is wired to Eastern's network.
• Hold down CTRL ALT Delete on the keyboard.
• Click the button labeled Change Password on the menu that appears.
• Follow the prompts that appear.
• Refer to the password rules below for more details.

Option 2: If on an ECSU MAC computer or off campus:

• Using any web browser, browse to https://www.easternct.edu/email and click on the link to login to your Eastern email: Email/Office 365
• If needed, sign in with your Eastern email address as the username and the current password
• From the O365 portal page, navigate to Outlook (Eastern's email web app)
• Click on the Profile logo at the top right. It's a circle with either your initials in it (Last, First) or a photo you used.
• Click View Account from the resulting menu.
• On the resulting screen, click Change Password.
• Follow the prompt to change your password:
  • Enter a new password. Refer to the password rules below.
  • Confirm the new password.
  • Click Submit.
    

Password Rules:

• Your password must contain the following 3 elements:
  • UPPERCASE LETTER(S)
  • Lowercase letter(s)
  • Number symbols such as 1 2 3 ...etc.
• Your password must not contain any part of your username.
• Your password must be between 8 and 14 characters in length.
• The system remembers your last 8 passwords and will not allow them to be used again.