Article ID: 667
Last updated: 24 May, 2021
Note: The instructions below only apply to those using Terminal Sessions to connect from one Windows computer to another. MacOS users and others using the HTML5 Access Sessions do not need to take any action.
These instructions are only valid on or after May 24th, 2021.
As required by the May 24th Pulse Connect Secure VPN server upgrade, Windows users connecting to an on-campus device using a Terminal Session will need to upgrade their Pulse Connect Secure client. The upgrade process involves two steps:
These instructions need to be followed on the device you use to connect from off-campus (e.g. laptop, at-home computer). The sections below outline the steps necessary to complete the upgrade process. Uninstalling the previous client
Installing the new client
Troubleshooting
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Article ID: 667
Last updated: 24 May, 2021
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