Eastern Connecticut State University Knowledgebase

Remote Desktop Access

Article ID: 7
Last updated: 22 Jan, 2020

The following will allow you to gain access to your desktop computer from home via the VPN.

IMPORTANT: The VPN server will auto disconnect you after either ten minutes of inactivity, or one hour of connect time. If you still have work to do, you may browse back to the VPN server and sign back in again.

IMPORTANT: These instructions are for Windows only. This process will not work for Macs.

From the Office Computer

Acquire the Computer Name:

  • Open the file browser Windows Explorer (Not Internet Explorer).
  • Right-click on This PC and go to properties, make a note of the Full Computer Name (e.g., EITSA12345KB.easternct.edu). It's critical that you transcribe this exactly.

From The Home Computer

IMPORTANT: If you have a popup blocker enabled, you must disable it or add the site by allowing when popups ask for permission.

Connecting to the Office Computer from the home computer:

  • Login to the VPN server as described in Article 8: VPN Login for Faculty and Staff.
  • Locate the Terminal Session area.
  • Type the full computer name you noted before in the launch field and click the launch button to initiate the remote session.

Alternately, a permanent link can be created:

  • Click the Add a Terminal Session Button on the right side of the section header.
  • In the Bookmark Name field call it My Office Desktop or something similar.
  • In the Host field type the Full Computer Name of the office computer that you noted before.
  • Leave the other fields as they are.
  • Click on the Add Bookmark button

Now you can access the office computer from home by clicking on the bookmark you created. Note that the VPN server will prompt with the same policy notice and authentication screen that you would see if you were actually logging in at your desk.

If you had locked your workstation, your terminal services session will unlock the station and resume the session. At the end of your terminal services session, you will be given a choice of Disconnect or Log off. If you disconnect, it is the same as if you locked your workstation. If you choose Log Off, it will log you out of your session and close all applications as if you logged off of your workstation in the office.

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Article ID: 7
Last updated: 22 Jan, 2020
Revision: 8
Views: 657
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