Assign colleagues as delegates to manage your incoming calls. Delegates can answer, make, and redirect calls on your behalf, ensuring that important communications are handled even when you are unavailable.
Adding a delegate
To delegate phone calls:
Click the ellipses (•••) next to your profile picture at the top-right of the Teams app.
Select Settings.
Choose Calls from the left menu.
Scroll down to Manage delegates.
Click the Add a delegate box.
Start typing the name of the contact you’d like to add as a delegate and select their name from the drop-down menu.
Choose the functions you want to allow your delegate to perform. Note: To remove a delegate, click the trash can icon next to their name.
When you return to you Calls page, your assigned delegate will appear at the top.
Your delegate will receive a message in their Chat notifying them that you have assigned them as a delegate.
