Transferring Calls

You can transfer a call to another party using the blind transfer or consultative transfer method.

• Transfer Now (Performing a Blind Transfer)
• Consult First (Performing a Consultative Transfer)

Transfer Now (Performing a Blind Transfer)

You can transfer calls to other contacts immediately without consulting with them first.

1. During a call, press the transfer icon  or tap  > Transfer > Transfer now.
   The call is placed on hold.
2. Enter the contact information to search and then select the desired contact.
   Then the call is connected to the number which you are transferring to.
3. Don't hang up the handset until the screen says transfer complete.

Consult First (Performing a Consultative Transfer)

You can transfer calls to other contacts after consulting with them first.

1. During a call, press   or tap   > Transfer > Consult first.
2. After the party answers the call, tap the Handset to handset icon  beside the contact.
   It prompts you whether to transfer the call or not.
3. Enter the contact information to search and then select the desired contact from Active Directory, or dial the 5 or 10-digit number.
4. Tap OK to complete the transfer. After the transferred party answers the call, the call is transferred successfully. Don't hang up the handset until the screen says transfer complete.