Reset Voicemail or Phone PIN from Off Campus

If you need to reset your voicemail PIN number from office campus use the following instructions.

1. Log into the VPN as described in Article 8: VPN Login for Faculty and Staff
2. Click on Voicemail Services in the Web Bookmarks section
3. Log in using your username and password (not the full email address)
4. Click the Settings button at the top of the Voicemail Services page
5. Click the Passwords drop down and select Change PIN
6. There are two Save buttons. Only one works. The top most Save button works for most people

If the top most Save button did not work or if you can’t seem to log into site, please email telephonehelp@easternct.edu and IT staff can reset your PIN  address other phone issues.