Eastern Connecticut State University Knowledgebase

Hardware Requests Information Guide

Article ID: 637
Last updated: 18 Sep, 2020

Information Guide for Hardware and Technology Requests by Faculty and Staff

Eligibility Requirement for IT Hardware Loan (e.g., computers, web cameras, etc.):

  • Must be a full-time employee.

Laptop Request:

  • Due to a limited amount of available laptop loaners, students will receive priority.  But requests for laptop loaners by full-time faculty and staff will be considered.

Alternate Computer Option:

  • Full-time faculty and staff without a home computer may request permission to bring their office computer home with certain limitations, requirements, and provisions (listed below).
    • Internet access isn't provided other than on-campus Wi-Fi.
    • Desktops in the Enclave must remain on-campus.
    • The desktop computer must be reimaged prior to moving it off-campus.
    • A “CSCU-1079 Record of Equipment on Loan” form must be completed at the time of the loan.
    • A “CSCU-1079 Record of Equipment on Loan” form must be completed at the time of the loan.
    • An equipment loan form must be completed with the Facilities Management & Planning Office (https://www.easternct.edu/facilities/).
    • The user must have a home Internet connection with sufficient bandwidth - 25 Mbps minimum, 100 Mbps recommended
      • NOTE: If bandwidth is being shared with other household members, bandwidth may need to be increased or managed by limiting other users’ bandwidth usage.
    • Certain IT resources and software applications will not be available/work.
      • Banner
      • Remote access through the VPN due to the desktop being at the user's home.
      • Printing, unless a local personal home printer with ink and paper at the user's expense is available.
        • Alternate Printing Option: Submit print jobs to the Copy Center or email the file to the Department Secretary.
      • Any software served through the network or using a network license server, e.g. SPSS, Minitab, ArcGIS, Web Focus, Endnote
        • NOTE: Software list is not all-inclusive.

On-Campus Wi-Fi Access:

  • Wi-Fi availability in the parking garages will be available by the start of the Fall 2020 semester to accommodate faculty and students without...
    • Internet access and/or those unable to be exposed to a possible COVID infection

Webcams:

  • Will be provided to all full-time faculty and some staff on a needs basis.  If needed, the webcam can be moved between locations, (home or office), as necessary.
    • NOTE: Currently, there's a delay in the delivery of webcams due to high demand that will impact availability.  If a webcam can't be provided, an alternate option is to use a phone for audio during web conference meetings.
This article was:  
Article ID: 637
Last updated: 18 Sep, 2020
Revision: 5
Access: Public
Views: 125