Some Citrix Workspace Errors (e.g. "The connection failed unknown client 0") can be resolved by resetting the Workspace client back to defaults. To do so, follow the instructions below.
Please note: Resetting your Workspace client will require you to complete the first-time setup steps once again.
See "Using Citrix Workspace for Remote Lab Access" for instructions on setting up Citrix Workspace.
Article ID: 641
Last updated: 02 Oct, 2020