Eastern Connecticut State University Knowledgebase
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Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
rating 13 Sep, 2024

Network Services
Recover a File or Folder Deleted from the Z-Drive
The following instructions require that you log into a Windows computer on the network at Eastern: Go to the start menu and click on Computer. Right-click on the Z-Drive if the file was in the main directory. If the file was in a subfolder, right-click the subfolder. Click Properties. Click...
rating 16 Oct, 2019
When To VPN?
When is the VPN necessary? If your specific task requires that you use any of the applications listed below, you will need the VPN: Web focus Banner Enclave Files saved on local computer hard drive Any specific applications only available on your office computer You don’t need the VPN...
rating 2 Jul, 2020
Mapping a Network Drive
Open File Explorer from the taskbar or the Start menu, or press the Windows logo key + E. Select This PC from the left pane. Then, on the Computer tab, select Map network drive as shown below. In the Drive list as shown in the graphic below, select a drive letter. (Any available letter...
rating 29 Oct, 2020
MobilePrint
How to use MobilePrint: Email submission: From your student email attach the document that you want to print and send it to ecsu-pharosprint@easternct.edu . After the job has been successfully submitted a follow up email will be sent. Next head to any of the Pharos printers on campus either in...
rating 16 Aug, 2021
ChromePrint
How to Use Chrome Print - intended for Chromebook and Chrome users In order to use Pharos Chrome Print you need to be signed in to the campus wireless as well as being signed into your Chrome account with the Sync function enabled. Chrome Print will not work in Guest Mode or off-campus. Once...
rating 17 Aug, 2021
Form - Technology Account Application
Adobe Sign Account Request Workflow The new Adobe Sign Computer Account Request workflow is available here. The workflow can be completed by following the steps below: Enter the recipient information in the Applicant and Department Head required fields. Enter a Cc'd recipient if so...
rating 24 Aug, 2023
Pulse Connect Secure VPN Client Upgrade
Windows users: The uninstall and install instructions below apply to those using Terminal Sessions to connect from one Windows computer to another. MacOS users and others using the HTML5 Access Sessions can jump to those instructions. These instructions are valid on or after January 10, 2025. ...
rating 15 Jan, 2025
How to Locate Your Computer Name on a Windows Computer
This article provides instructions on locating your computer name on a Windows computer. Locating your computer name can be useful for various purposes, including network identification and troubleshooting. Here are several methods to find your computer name on a Windows computer. Here are three...
rating 15 Jan, 2025

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