Blackboard accounts are used to access ECSU's online course management system. IMPORTANT NOTE: If you've had your password reset by ITS, you may be able to access email with the default password they give you, but it will not work in Blackboard until you reset your password to only something you...

Blackboard Issues Some people are experiencing an issue with Blackboard mail and other features of Blackboard. These problems are typically related to the Java plugin. Java is specific to individual machines and may or may not be installed on your machine. Can't Log In: Your Blackboard...

The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service called Everbridge to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text...

General Help Desk and Desktop Support Services Information The goal of the Help Desk is to provide faculty and staff with timely, effective support for desktop computer hardware and software. We offer assistance with office PCs, monitors, printers, and other peripheral equipment. Resident...

Incident Handling: An Orderly Response to Unexpected Events

Access Self Service (eWeb) by first logging into Office 365. If you are getting an error login into eWeb go to article 688: Troubleshooting eWeb - Self-Service, https://easternct.makekb.com/entry/688/ Accessing from the O365 portal page: Access SelfService (eWeb) through the Office 365 portal...

Online Help Desk Request Online Help Desk requests can be made at https://myeasternct.sharepoint.com/sites/HelpDesk

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The following will allow you to gain access to your desktop computer from home via the VPN. IMPORTANT: The VPN server will auto disconnect you after either 30 minutes of inactivity, or one hour of connect time. If you still have work to do, you may browse back to the VPN server and sign back in...

Eastern Connecticut State University Residential Computing Fact Sheet The ECSU residential computer network, better known as Resnet, provides network connectivity for all residential students. Resnet is designed to be as reliable as is possible in providing learning services plus office and...