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Password Management
Password Management: A. When a notification states your password is expired or will expire soon B. To change a password that has not yet expired NOTE: If you've forgotten your password, you will need to contact the ITS Help Desk at (860)-465-4346 and select Option 1. A. When a notification...
28 Jan, 2025
Connecting to Wifi at Eastern and Finding Your Mac Address
The instructions below relate to using ECSU BYOD5. If you are using eduroam, please see Article 180: Wireless Services. When you see a list of signals, you will see three (BYOD, BYOD5, and Eduroam), we recommend BYOD5. The recommendation is based on the signal that has the best speed. Any...
13 Sep, 2024
View Only Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says: View Only. Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan This article lists possible solutions to the issue. First verify that you are using...
3 Jun, 2020
Create PDF Portfolios - Merging Signed PDFs Into One Document
PDF Portfolios can be created when you need to collect a series of PDFs in one document. As an alternative to merging documents into one PDF, it has the advantage of being able to include digitally signed PDFs. To Create a PDF Portfolio Launch Acrobat Acrobat DC application (not Acrobat...
6 Jan, 2021
MobilePrint
How to use MobilePrint: Email submission: From your student email attach the document that you want to print and send it to ecsu-pharosprint@easternct.edu . After the job has been successfully submitted a follow up email will be sent. Next head to any of the Pharos printers on campus either in...
16 Aug, 2021
Add Users to a Blackboard Course
This article covers instructions for single user enrollment and bulk enrollments for courses and organizations in Blackboard. Single User Enrollment Blackboard allows an instructor to add other users to their course who are not automatically added by registration. Log into Blackboard and...
7 Jan, 2025
Password Rules
Your password must contain the following 3 elements: UPPERCASE LETTER(S) lowercase letter(s) Number symbols such as 1 2 3 ...etc. Your password must not contain any part of your username Your password must be between 8 and 14 characters in length The system remembers your last 8...
17 Sep, 2021
Student Technology Accounts (Email, Computer Lab, Blackboard)
IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing is found, all parties involved will be considered to be in violation of this policy. Please review Article 223: ECSU Policy on Computer Use All Eastern students have a Technology account...
31 May, 2022
Emailing All MS Team Members
Emailing all MS Teams members requires a one-time modification of the default MS Teams email subscription settings in the Outlook desktop app or Office 365 online version. Once modified, you can use the MS Team email address to send an email to all MS Team members. The instructions below describe...
17 Apr, 2020
Module 3: Active and Interactive Learning - What can my students "do" online?
Active and Interactive Learning: What can my students "do" online? Active learning is more than clicking links and buttons. Learning activities that require students to actively do something thoughtful with the concepts in your course (individually or in pairs or groups) improves learning and...
5 Apr, 2022
Eastern Alert (Emergency Notification)
The Connecticut State Colleges and Universities Board of Regents has purchased an emergency notification system which utilizes an off-site service called Everbridge to provide quick distribution of time-sensitive emergency messages to multiple devices selected by the subscriber (i.e. text...
13 Feb, 2025
Policy on Academic Misconduct
Policy on Academic Misconduct At Eastern Connecticut State University, we value personal integrity as fundamental to our interactions with each other. We place special weight on academic honesty in all of our intellectual pursuits because it is a value fundamental to academic life and...
10 Oct, 2025
Email Individual(s) When an MS Form Is Submitted Using Power Automate
Email Individual(s) When an MS Form Is Submitted Using Power Automate This article covers Personal Forms and Group Form IDs Access Power Automate and Create The Flow Personalize your flow Note: You must first create the form for which you want to create an automated flow. Personal Forms...
11 Jun, 2020
Blackboard Incorrect Username and Password (Expired Password)
If your password suddenly stopped working in Blackboard and you are positive that you are typing the username and password correctly, the problem is most likely caused by an expired password. Please remember that your username MUST be typed completely in lowercase letters and your password must be...
21 Aug, 2019
Removing Heading Hierarchy From MS Word Document
Microsoft Word documents have a headings feature, which provides consistent formatting of headers within documents and assigns sections of texts certain levels. This leveling system can be seen in the navigation panes in Word and in Interfolio. For example, if you were writing a book in Word, you...
7 Oct, 2024
MS Office 365
Office 365 is the standard office applications suite in use at Eastern. The package includes desktop office software (Word, Excel, PowerPoint, etc.), online access to web versions and other online tools, email, and home use software. The desktop application are installed by ITS on Eastern owned...
12 Feb, 2025
Wireless Services
Note: Apple and Android devices require you to disable private MAC addresses to connect to ECSU Wifi, follow the steps in Article 638: On-Campus Wifi for Mobile Devices and then return here for other instructions. Eastern offers the following wireless signals: ECSU-BYOD and ECSU-BYOD5: These...
27 Jan, 2021
Disabling Wifi On HP Printers
Note: Some HP Wifi-compatible printers may interfere with campus wireless network activity. To keep wireless channels free of interference, follow the steps below to disable HP wireless printer services. For most models: Use the printer menu and locate the Setup option. Select Network from...
25 Aug, 2023
Module 1: Designing an Online Course - Where do I start?
Designing an online course: Where do I start? You may have heard the recommendation to start with the end in mind - the desired learning outcomes for you students. While that's a very valid recommendation, there is more to the process than just having a solid starting point. Learning...
29 Aug, 2025
Purchasing Hardware and Software (Home Use and On Campus)
Purchasing Hardware and Software Faculty requests for new hardware and software should be directed to the department chair. Requests are prioritized by the department chair and forwarded to the Dean's office. CIT offers consultation on technical issues related to potential purchases. Please note...
6 Jul, 2022
Module 9: Online Presence - What can I do to ensure my students "see" me?
Online Presence: What can I do to ensure my students "see" me? Learning Objectives Being actively involved in your online class will promote student success. While online classes provide students with more flexibility and new ways to collaborate, success in the online environment is...
5 Apr, 2022
Installing Adobe Acrobat DC and Creative Cloud Applications
All university-owned Windows computers have the main Adobe Creative Cloud application installed, which manages the individual Adobe applications. However, due to the size, the standard Eastern package only includes some of the individual applications. If the application you need is not on your...
12 Sep, 2025
Configuring or Editing MFA settings
Configuring Alternative Options or Editing Your MFA profile If this is your first-time setup for Multi-Factor Authentication (MFA) please follow the instructions found in Article 514: First-Time MFA Setup process. There are a variety of permutations possible for different situations and...
6 Jun, 2019
Faculty/Staff Technology Accounts (Email, Computers, Blackboard)
Faculty and Staff must first fill out and submit the ITS Computer Account Application Form. Your account will be created and you will be notified with a username and password to access it. IMPORTANT NOTE: Computer accounts are not to be shared with other users; when evidence of account sharing...
19 Sep, 2023
Academic Standards and Procedures
It is the University’s official policy that the responsibility for fulfilling graduation requirements and complying with Eastern’s academic policies rests with the student. Students must know what the graduation requirements are and complete them in a timely fashion. A student’s degree...
28 Aug, 2025
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