The following links and documentation are for IT tools and services that enable a variety of remote capabilities.  Additionally, CIT offers training and support sessions. Instructions on how to book a session are in Article 543: Book Training with CIT.

For faculty who have no previous experience with any tools, the articles highlighted in yellow cover the most basic process of adding audio to existing PowerPoints, using markup, and uploading it to Blackboard. Additionally, the Chronicle for Higher Education offers a Collection of articles focused on the move to online teaching during a crisis called Moving Online Now.

CIT offers a guide for choosing a Web Conferencing tool at Article 621: Choosing a Web Conferencing Tool, additionally we have an Online Pedagogical Resource on our SharePoint site.

For Your Students

• Work at Home and Online Class Toolbox for Students

Office 365 (Teams)

You can access the Office 365 suite from home using a web browser. You can check your Outlook email, and use a variety of applications, as well as install them on your personal machine.  NOTE: If you need to use Banner for data entry you must remote control your Office PC via the VPN. 

• Overview of Office and how to get it installed on your personal devices 
• Office 365 in the Cloud 
• Recording Audio Over an Existing PowerPoint and Uploading to Blackboard 
• Using MS Teams for Classes
• Joining a Team with a Join Code
• Using MS Teams for Classes (another method from Brendan Cunningham)
• Using MS Teams for Classes (another method from an outside source)
• Polling in MS Teams
• Inviting Non-Eastern Guests to MS Teams
• Emailing All MS Team Members
• More Microsoft Teams Training
• Sharing Files in OneDrive
• Using MS Bookings for Office Hours
   

Adobe

Adobe Creative Cloud Software is available for Faculty, Staff to install on their personal machines. 

• Installing Adobe Creative Cloud

Blackboard

Eastern's Course Management System has tools for distributing material, collecting assignments, grading, discussion, and more. Sending email to all students in a given class works better than the tool in eWeb and doesn't require that you use any other feature of Blackboard.

• Blackboard Quick Start Guide 
• Send Email to All Students
• Configure your Blackboard course for Panopto use 
• Uploading Student Videos to Blackboard (Panopto)
• Getting Started with Blackboard's Class Collaborate Ultra
• Create MS Class Teams, Enroll Students with a Team Code, and Find Direct Team Link to use in Blackboard 
• Here are additional resources located on Blackboard’s site 
• Add Users to a Blackboard Course
• Converting Paper Tests and uploading into Blackboard
• Getting Started with Blackboard's Class Collaborate Ultra
• Sharing Computer Audio with Blackboard's Class Collaborate Ultra

Panopto

Offers a way to record, live stream, manage, and share videos across our organization.

• Configure your Blackboard course for Panopto use 
• Installing Panopto 
• Recording with Panopto (online capture)
• Recording with Panopto (downloaded software)
• Copy/Move a Panopto Video to Another Folder
• Upload other videos to Panopto 
• Delete Locally Stored Panopto Recordings (Panopto filled up my Hard Drive)
• Uploading Student Videos to Blackboard (Panopto)
• How to Create a Live Webcast with Panopto for Mac and Windows
• How to Add a Quiz to a Panopto Video
• How to Use a Panopto Quiz as a Blackboard Assessment
• Panopto documentation 
• Panopto How-To Video Tutorials 

Webex

Web-conferencing software which can be used for live group interaction.
Note: students do not need an account to join a presentation, only the host (professor) needs an account.

• Sign Up for Webex Account
• Using Webex for Polling and Whiteboarding
• Record a Session
• Share a Webex Recording
• Download and Delete Recordings to Make More Space (ITS has recently set Webex to have unlimited space to prevent this issue)
• Webex Training - Breakout Sessions
• Make Phone Calls with Webex
• Webex: Export Attendee/Meeting Information
• Here are additional resources located on Webex’s site 

VPN and Remote Controlling Your Office Computer 

The VPN can be used to access a Z-Drive or Common Drive, or to remote control your office computer if it's wired into the network. Remote controlling requires you to know the name of the computer. 

• VPN Login and file access for Faculty and Staff 
• Remote Control for Faculty and Staff 

Desktop Phones

Eastern Desktop phones can be set to forward calls to another number and can be managed remotely.

• Forwarding Calls to Another Number 
• Checking Voicemail From Home 
• Reset Phone and Voicemail PIN from off campus

SPSS Off Campus Availability and Site Licensed Lab Software

VPN acccess for students to use General Purpose Labs and Library computers for site Licensed software is available.

• VPN Access to General Purpose Labs

Those faculty who teach SPSS or other site-licensed lab software, and require students to use it off campus should fill out the following form on the following article:

• https://easternct.makekb.com/entry/625/ 

Note: Microsoft's servers have been experiencing significant load due to current circumstances. If the link above results in an error, refreshing the page should resolve the issue. 

Eweb (Self Service) and Banner

Eweb (Self-Service)

• Logging into SelfService (eWeb) 
• Send Email to all Students

New articles are being created daily. If you have any additional questions or comments please feel free to reach out to us via email: cit@easternct.edu or by phone at 860-465-1248.